Privacy Policy

1. Introduction

Aelix AI Solutions Inc. ("Aelix.ai", "we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website (aelix.ai), SaaS tools, and professional services.

2. Information We Collect

We collect:

• Account Information: Name, email, payment details when you create an account
• Service Data: Content you provide to our tools and services
• Usage Data: How you interact with our services
• Technical Data: IP address, device information, browser type

3. How We Use Your Information

• Provide and maintain our services
• Improve and develop new features
• Process payments and prevent fraud
• Communicate with you about your account
• For AI tools: Train and improve our models (using anonymized data only)

4. Data Sharing & Disclosure

We may share data with:

• Service providers (payment processors, hosting)
• AI model providers (OpenAI) - only when necessary for tool functionality
• Legal authorities when required by law

We never sell your personal data.

5. Data Retention

We retain data only as long as necessary:

• Account data: Until account deletion
• AI tool inputs/outputs: 30 days unless you save them
• Service data: As specified in service contracts

6. Your Rights

• Access, correct, or delete your data
• Object to or restrict processing
• Export your data
• Opt-out of marketing communications

7. Security

We implement security measures including encryption, access controls, and regular audits. However, no system is 100% secure.

8. International Data Transfers

As a Canadian company, we comply with applicable data protection laws when transferring data internationally.

9. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect their data.

10. Changes to This Policy

We may update this policy. We'll notify users of material changes.

11. Contact Us

For privacy questions, contact us at info@aelix.ai.